What is PAWDUX AI?
PAWDUX AI is an AI-powered matching engine that helps pet owners find the right service providers. Answer a few questions and we'll search our verified network to surface your best matches — ranked by relevance to your specific needs.
Can PAWDUX AI help with a wellbeing concern?
Yes. The Ask PAWDUX AI wellbeing assistant provides evidence-grounded information about what you are noticing, helps you understand urgency and can connect you with a professional when needed. It does not diagnose or replace veterinary care.
Where do providers come from?
Providers come from two sources: the PAWDUX verified provider network and a curated list of external providers we have independently vetted. New providers are added weekly.
How are providers matched and ranked?
Our AI uses your answers — pet type, location, service category, budget and timing — to score and rank providers from most to least relevant to your specific situation. Verified providers are always ranked above unverified listings.
How do I unlock provider details?
After your search, you will see your matched providers. A one-time payment of £10 unlocks your first 5 results — including full profiles, contact details and direct booking options.
How is my provider-search information kept private?
Yes. Your contact details are only shared with providers you choose to contact directly. We do not sell or share your data with third parties. See our Privacy Policy for full details.
Is the wellbeing assistant a replacement for my vet?
No. It is designed to help you organise observations and understand evidence-based next steps, not to diagnose or treat your pet. Always contact a qualified veterinary professional for medical advice, especially when symptoms are urgent or worsening.
What is PAWDUX AI's wellbeing assistant?
It is a conversational guide for pet wellbeing questions. You can describe what you are noticing or upload a photo, and it will provide clear, evidence-grounded guidance while helping you decide whether to seek professional care.
Is my pet's wellbeing information kept private?
We treat your pet's wellbeing conversation and uploaded images as private and use them to provide the requested guidance and any appropriate hand-off. See our Privacy Policy for full details.