:root {
  --brown:       #473628;
  --cream:       #FFF1DF;
  --brown-light: #6b5040;
  --brown-dark:  #2e2018;
  --cream-dark:  #e8d0b0;
  --cream-mid:   #f5e6ce;
  --tan:         #F0E2C9;
  --gray:        #7c8694;
  --white:       #ffffff;
  --shadow-sm:   0 1px 4px rgba(71,54,40,0.07);
  --shadow:      0 4px 18px rgba(71,54,40,0.11);
  --shadow-lg:   0 10px 32px rgba(71,54,40,0.18);
  --radius:      16px;
  --radius-sm:   10px;
  --font-serif:  'Playfair Display', Georgia, 'Times New Roman', serif;
  --font-sans:   'Inter', 'Segoe UI', system-ui, -apple-system, sans-serif;
}

html { scroll-behavior: smooth; }
*, *::before, *::after { box-sizing: border-box; margin: 0; padding: 0; }

body {
  font-family: var(--font-sans);
  background: var(--cream);
  min-height: 100vh;
  color: var(--brown-dark);
  -webkit-font-smoothing: antialiased;
}

/* ── Shared layout helpers ─────────────────────────── */
.section-inner {
  max-width: 960px;
  margin: 0 auto;
  padding: 0 20px;
}
.section-heading {
  font-family: var(--font-serif);
  font-size: 2rem;
  font-weight: 700;
  color: var(--brown);
  text-align: center;
  margin-bottom: 40px;
}
.section-heading-left { text-align: left; margin-bottom: 6px; }

/* ── HEADER ────────────────────────────────────────── */
.header {
  background: var(--brown);
  color: var(--cream);
  padding: 10px 24px;
  display: flex;
  align-items: center;
  gap: 14px;
  box-shadow: 0 2px 12px rgba(0,0,0,0.22);
  position: sticky;
  top: 0;
  z-index: 100;
}
.header-logo-img {
  height: 52px;
  width: auto;
  object-fit: contain;
  flex-shrink: 0;
  border-radius: 6px;
}
.header-text { flex: 1; min-width: 0; }
.header-title {
  font-family: var(--font-serif);
  font-size: 1.35rem;
  font-weight: 700;
  letter-spacing: 0.04em;
  line-height: 1.1;
}
.header-sub {
  font-size: 0.76rem;
  opacity: 0.65;
  margin-top: 3px;
  letter-spacing: 0.01em;
  white-space: nowrap;
  overflow: hidden;
  text-overflow: ellipsis;
}
@media (max-width: 400px) { .header-sub { display: none; } }

/* ── HERO ──────────────────────────────────────────── */
.hero {
  background: var(--cream);
  padding: 80px 20px 72px;
  text-align: center;
}
.hero-inner {
  max-width: 640px;
  margin: 0 auto;
  display: flex;
  flex-direction: column;
  align-items: center;
  gap: 0;
}
.hero-badge {
  display: inline-block;
  background: var(--tan);
  color: var(--brown);
  font-size: 0.78rem;
  font-weight: 700;
  letter-spacing: 0.04em;
  padding: 5px 16px;
  border-radius: 99px;
  border: 1px solid var(--cream-dark);
  margin-bottom: 22px;
}
.hero-headline {
  font-family: var(--font-serif);
  font-size: clamp(2.2rem, 5vw, 3.2rem);
  font-weight: 700;
  color: var(--brown);
  line-height: 1.2;
  letter-spacing: -0.01em;
  margin-bottom: 20px;
}
.hero-sub {
  font-size: 1.05rem;
  color: var(--brown-light);
  line-height: 1.65;
  max-width: 500px;
  margin-bottom: 36px;
}
.hero-cta {
  display: inline-flex;
  align-items: center;
  gap: 8px;
  background: var(--brown);
  color: var(--cream);
  text-decoration: none;
  font-family: var(--font-sans);
  font-size: 1rem;
  font-weight: 700;
  padding: 14px 32px;
  border-radius: 99px;
  transition: background 0.18s, transform 0.14s, box-shadow 0.18s;
  box-shadow: 0 4px 16px rgba(71,54,40,0.22);
  letter-spacing: 0.01em;
}
.hero-cta:hover {
  background: var(--brown-light);
  transform: translateY(-2px);
  box-shadow: 0 8px 24px rgba(71,54,40,0.28);
}
.hero-cta:active { transform: translateY(0); }

@media (max-width: 600px) {
  .hero { padding: 52px 20px 48px; }
  .hero-sub { font-size: 0.95rem; }
}

/* ── TRUST BAR ─────────────────────────────────────── */
.trust-bar {
  background: var(--white);
  border-top: 1px solid var(--cream-dark);
  border-bottom: 1px solid var(--cream-dark);
  padding: 28px 20px;
}
.trust-inner {
  max-width: 600px;
  margin: 0 auto;
  display: flex;
  align-items: center;
  justify-content: center;
  gap: 0;
}
.stat-block {
  flex: 1;
  text-align: center;
  padding: 8px 16px;
}
.stat-number {
  font-family: var(--font-serif);
  font-size: 2rem;
  font-weight: 700;
  color: var(--brown);
  line-height: 1;
  margin-bottom: 5px;
}
.stat-label {
  font-size: 0.78rem;
  color: var(--gray);
  font-weight: 500;
  letter-spacing: 0.02em;
}
.stat-divider {
  width: 1px;
  height: 44px;
  background: var(--cream-dark);
  flex-shrink: 0;
}
@media (max-width: 380px) {
  .stat-number { font-size: 1.5rem; }
  .stat-block { padding: 8px 10px; }
}

/* ── HOW IT WORKS ──────────────────────────────────── */
.how-section {
  background: var(--tan);
  padding: 72px 20px;
  border-top: 1px solid var(--cream-dark);
  border-bottom: 1px solid var(--cream-dark);
}
.steps-grid {
  display: grid;
  grid-template-columns: repeat(3, 1fr);
  gap: 32px;
}
@media (max-width: 640px) {
  .steps-grid { grid-template-columns: 1fr; gap: 28px; }
  .how-section { padding: 52px 20px; }
}
.step-card {
  display: flex;
  flex-direction: column;
  align-items: center;
  text-align: center;
  gap: 14px;
}
.step-icon-wrap {
  width: 64px;
  height: 64px;
  border-radius: 50%;
  background: var(--cream);
  border: 1px solid var(--cream-dark);
  display: flex;
  align-items: center;
  justify-content: center;
  color: var(--brown);
  flex-shrink: 0;
}
.step-title {
  font-family: var(--font-sans);
  font-size: 1rem;
  font-weight: 700;
  color: var(--brown-dark);
}
.step-desc {
  font-size: 0.87rem;
  color: var(--brown-light);
  line-height: 1.5;
  margin-top: -6px;
}

/* ── CATEGORIES ─────────────────────────────────────── */
.categories-section {
  background: var(--white);
  padding: 72px 20px;
}
.categories-grid {
  display: grid;
  grid-template-columns: repeat(3, 1fr);
  gap: 14px;
}
@media (max-width: 640px) {
  .categories-grid { grid-template-columns: repeat(2, 1fr); gap: 10px; }
  .categories-section { padding: 52px 20px; }
}
@media (max-width: 360px) {
  .categories-grid { grid-template-columns: 1fr; }
}
.cat-card {
  background: var(--tan);
  border: 1px solid var(--cream-dark);
  border-radius: var(--radius-sm);
  padding: 18px 14px;
  display: flex;
  flex-direction: column;
  align-items: center;
  gap: 10px;
  text-align: center;
  transition: border-color 0.16s, background 0.16s, transform 0.14s;
  cursor: pointer;
  user-select: none;
}
.cat-card:hover {
  background: var(--cream-mid);
  border-color: var(--brown-light);
}
.cat-icon {
  color: var(--brown);
  display: flex;
  align-items: center;
  justify-content: center;
}
.cat-label {
  font-size: 0.83rem;
  font-weight: 600;
  color: var(--brown-dark);
  line-height: 1.3;
}

/* ── CHATBOT SECTION ────────────────────────────────── */
.chat-section-wrap {
  background: var(--cream);
  padding: 72px 20px 80px;
  border-top: 1px solid var(--cream-dark);
  scroll-margin-top: 72px;
}
.chat-section-inner {
  max-width: 740px;
  margin: 0 auto;
}
.chat-section-header {
  margin-bottom: 28px;
}
.chat-section-sub {
  font-size: 0.9rem;
  color: var(--brown-light);
  margin-top: 4px;
}
@media (max-width: 600px) {
  .chat-section-wrap { padding: 48px 16px 64px; }
}

/* ── CONTAINER (chatbot inner layout) ─────────────────  */
.container {
  /* No extra max-width needed — already constrained by chat-section-inner */
}

/* ── Progress ───────────────────────────────────────── */
.progress-bar-wrap {
  background: var(--cream-dark);
  border-radius: 99px;
  height: 5px;
  margin-bottom: 8px;
  overflow: hidden;
}
.progress-bar {
  height: 100%;
  background: var(--brown);
  border-radius: 99px;
  transition: width 0.5s cubic-bezier(0.4,0,0.2,1);
}
.progress-label {
  font-size: 0.73rem;
  color: var(--gray);
  text-align: right;
  margin-bottom: 20px;
  font-weight: 500;
  letter-spacing: 0.03em;
}

/* ── Chat window ─────────────────────────────────────── */
.chat-window {
  background: var(--white);
  border-radius: var(--radius);
  box-shadow: var(--shadow);
  border: 1px solid var(--cream-dark);
  padding: 24px 20px;
  min-height: 380px;
  max-height: 54vh;
  overflow-y: auto;
  display: flex;
  flex-direction: column;
  gap: 14px;
  scroll-behavior: smooth;
}

/* ── Bubbles ─────────────────────────────────────────── */
.bubble {
  max-width: 80%;
  padding: 12px 17px;
  border-radius: 20px;
  font-size: 0.93rem;
  line-height: 1.55;
  animation: pop 0.22s ease;
}
@keyframes pop {
  from { opacity: 0; transform: translateY(8px); }
  to   { opacity: 1; transform: translateY(0); }
}
.bubble.bot {
  background: var(--cream);
  border-bottom-left-radius: 5px;
  align-self: flex-start;
  color: var(--brown-dark);
  border: 1px solid var(--cream-dark);
}
.bubble.user {
  background: var(--brown);
  color: var(--cream);
  border-bottom-right-radius: 5px;
  align-self: flex-end;
}
.typing {
  display: flex;
  gap: 5px;
  align-items: center;
  padding: 14px 18px;
}
.typing span {
  width: 7px; height: 7px;
  background: var(--brown-light);
  border-radius: 50%;
  animation: bounce 1.2s infinite;
  opacity: 0.65;
}
.typing span:nth-child(2) { animation-delay: 0.2s; }
.typing span:nth-child(3) { animation-delay: 0.4s; }
@keyframes bounce {
  0%,80%,100% { transform: translateY(0); }
  40%          { transform: translateY(-7px); }
}

/* ── Input area ──────────────────────────────────────── */
.input-area {
  margin-top: 14px;
  display: flex;
  flex-direction: column;
  gap: 10px;
}
.quick-replies { display: flex; flex-wrap: wrap; gap: 8px; }
.qr-btn {
  background: var(--white);
  border: 1.5px solid var(--brown);
  color: var(--brown);
  border-radius: 99px;
  padding: 9px 20px;
  font-family: var(--font-sans);
  font-size: 0.87rem;
  font-weight: 600;
  cursor: pointer;
  transition: background 0.15s, color 0.15s, transform 0.12s, box-shadow 0.12s;
}
.qr-btn:hover {
  background: var(--brown);
  color: var(--cream);
  transform: translateY(-1px);
  box-shadow: 0 3px 10px rgba(71,54,40,0.2);
}
.qr-btn:active { transform: translateY(0); box-shadow: none; }

.text-row { display: flex; gap: 8px; }
.text-input {
  flex: 1;
  border: 1.5px solid var(--cream-dark);
  border-radius: var(--radius-sm);
  padding: 12px 15px;
  font-family: var(--font-sans);
  font-size: 0.94rem;
  outline: none;
  transition: border-color 0.15s, box-shadow 0.15s;
  background: var(--white);
  color: var(--brown-dark);
}
.text-input:focus {
  border-color: var(--brown);
  box-shadow: 0 0 0 3px rgba(71,54,40,0.09);
}
.text-input::placeholder { color: var(--gray); opacity: 0.7; }

.send-btn {
  background: var(--brown);
  color: var(--cream);
  border: none;
  border-radius: var(--radius-sm);
  padding: 12px 22px;
  font-family: var(--font-sans);
  font-size: 0.94rem;
  font-weight: 600;
  cursor: pointer;
  transition: background 0.15s, transform 0.12s;
  white-space: nowrap;
}
.send-btn:hover { background: var(--brown-light); transform: translateY(-1px); }
.send-btn:active { transform: translateY(0); }
.send-btn:disabled { opacity: 0.45; cursor: not-allowed; transform: none; }

/* ── Contact form ────────────────────────────────────── */
.contact-form {
  background: var(--white);
  border-radius: var(--radius);
  box-shadow: var(--shadow);
  border: 1px solid var(--cream-dark);
  padding: 28px 24px;
  margin-top: 24px;
}
.contact-form h2 {
  font-family: var(--font-serif);
  font-size: 1.45rem;
  font-weight: 700;
  color: var(--brown);
  margin-bottom: 6px;
}
.form-intro {
  font-size: 0.88rem;
  color: var(--gray);
  margin-bottom: 20px;
  line-height: 1.5;
}
.form-grid {
  display: grid;
  grid-template-columns: 1fr 1fr;
  gap: 14px;
}
@media (max-width: 480px) { .form-grid { grid-template-columns: 1fr; } }
.form-field { display: flex; flex-direction: column; gap: 5px; }
.form-field.full { grid-column: 1 / -1; }
.form-field label {
  font-size: 0.72rem;
  font-weight: 700;
  color: var(--brown-light);
  text-transform: uppercase;
  letter-spacing: 0.07em;
}
.req { color: var(--brown); }
.optional { font-weight: 400; text-transform: none; letter-spacing: 0; font-size: 0.7rem; color: var(--gray); }
.form-field input {
  border: 1.5px solid var(--cream-dark);
  border-radius: var(--radius-sm);
  padding: 11px 13px;
  font-family: var(--font-sans);
  font-size: 0.93rem;
  outline: none;
  transition: border-color 0.15s, box-shadow 0.15s;
  background: var(--white);
  color: var(--brown-dark);
}
.form-field input:focus {
  border-color: var(--brown);
  box-shadow: 0 0 0 3px rgba(71,54,40,0.09);
}
.form-field input::placeholder { color: var(--gray); opacity: 0.6; }

.submit-btn {
  margin-top: 20px;
  width: 100%;
  background: var(--brown);
  color: var(--cream);
  border: none;
  border-radius: var(--radius-sm);
  padding: 15px;
  font-family: var(--font-sans);
  font-size: 1rem;
  font-weight: 700;
  letter-spacing: 0.02em;
  cursor: pointer;
  transition: background 0.15s, transform 0.12s, box-shadow 0.15s;
  box-shadow: 0 2px 8px rgba(71,54,40,0.18);
}
.submit-btn:hover {
  background: var(--brown-light);
  transform: translateY(-1px);
  box-shadow: 0 5px 16px rgba(71,54,40,0.24);
}
.submit-btn:active { transform: translateY(0); box-shadow: none; }
.submit-btn:disabled { opacity: 0.45; cursor: not-allowed; transform: none; box-shadow: none; }

/* ── Results section ──────────────────────────────────── */
.results-section { margin-top: 36px; display: none; }
.results-section.visible { display: block; }

.results-header {
  display: flex;
  align-items: center;
  gap: 12px;
  margin-bottom: 20px;
  padding-bottom: 16px;
  border-bottom: 1px solid var(--cream-dark);
}
.results-logo-img {
  height: 38px;
  width: auto;
  object-fit: contain;
  flex-shrink: 0;
  border-radius: 5px;
  opacity: 0.9;
}
.results-header h2 {
  font-family: var(--font-serif);
  font-size: 1.3rem;
  font-weight: 700;
  color: var(--brown);
}

.results-grid {
  display: grid;
  grid-template-columns: repeat(auto-fill, minmax(210px, 1fr));
  gap: 18px;
}
@media (max-width: 500px) {
  .results-grid { grid-template-columns: 1fr 1fr; gap: 12px; }
}
@media (max-width: 340px) {
  .results-grid { grid-template-columns: 1fr; }
}

/* ── Provider cards ───────────────────────────────────── */
.provider-card {
  background: var(--white);
  border-radius: var(--radius);
  box-shadow: var(--shadow-sm);
  border: 1px solid var(--cream-dark);
  overflow: hidden;
  display: flex;
  flex-direction: column;
  animation: pop 0.28s ease;
  transition: transform 0.18s ease, box-shadow 0.18s ease, border-color 0.18s ease;
}
.provider-card:hover {
  transform: translateY(-3px);
  box-shadow: var(--shadow-lg);
  border-color: var(--brown-light);
}
.card-photo {
  width: 100%;
  aspect-ratio: 1;
  object-fit: cover;
  background: var(--cream-mid);
  display: block;
}
.card-photo-placeholder {
  width: 100%;
  aspect-ratio: 1;
  background: linear-gradient(145deg, var(--cream-mid) 0%, var(--cream-dark) 100%);
  display: flex;
  align-items: center;
  justify-content: center;
  font-size: 2.6rem;
}
.card-body {
  padding: 13px 14px 0;
  flex: 1;
  display: flex;
  flex-direction: column;
  gap: 4px;
}
.card-badges { display: flex; gap: 5px; flex-wrap: wrap; margin-bottom: 5px; }
.badge {
  font-size: 0.65rem;
  font-weight: 700;
  letter-spacing: 0.05em;
  text-transform: uppercase;
  padding: 2px 8px;
  border-radius: 99px;
}
.badge-claimed {
  background: rgba(71,54,40,0.09);
  color: var(--brown);
  border: 1px solid rgba(71,54,40,0.18);
}
.badge-external {
  background: rgba(71,54,40,0.05);
  color: var(--brown-light);
  border: 1px solid rgba(71,54,40,0.1);
}
.card-name {
  font-weight: 700;
  font-size: 0.94rem;
  color: var(--brown-dark);
  line-height: 1.3;
}
.card-area { font-size: 0.79rem; color: var(--gray); margin-top: 1px; }
.card-rating { font-size: 0.82rem; color: #9a6500; font-weight: 600; margin-top: 2px; }
.card-contact {
  position: relative;
  margin-top: 10px;
  border-top: 1px solid var(--cream-dark);
  padding: 9px 14px 12px;
}
.card-contact-blur {
  filter: blur(4px);
  user-select: none;
  font-size: 0.79rem;
  color: var(--gray);
  line-height: 1.75;
}
.card-lock-overlay {
  position: absolute;
  inset: 0;
  display: flex;
  flex-direction: column;
  align-items: center;
  justify-content: center;
  gap: 3px;
  background: rgba(255,241,223,0.85);
}
.lock-icon { font-size: 1.1rem; }
.lock-label {
  font-size: 0.66rem;
  font-weight: 700;
  color: var(--brown);
  text-align: center;
  line-height: 1.45;
}

/* ── Card action (unlocked PAWDUX) ───────────────────── */
.card-action {
  padding: 10px 14px 14px;
  border-top: 1px solid var(--cream-dark);
}
.view-profile-btn {
  display: block;
  width: 100%;
  background: #2d7a4f;
  color: #fff;
  text-decoration: none;
  text-align: center;
  font-family: var(--font-sans);
  font-size: 0.87rem;
  font-weight: 700;
  padding: 10px 16px;
  border-radius: 99px;
  transition: background 0.15s, transform 0.12s;
  box-sizing: border-box;
}
.view-profile-btn:hover { background: #245f3d; transform: translateY(-1px); }
.view-profile-btn:active { transform: translateY(0); }

/* ── Locked card area ────────────────────────────────── */
.card-locked-area {
  border-top: 1px solid var(--cream-dark);
  background: #f0f0f0;
  padding: 10px 14px 14px;
  display: flex;
  flex-direction: column;
  gap: 8px;
  border-bottom-left-radius: var(--radius);
  border-bottom-right-radius: var(--radius);
}
.lock-message {
  display: flex;
  align-items: flex-start;
  gap: 7px;
}
.lock-icon { font-size: 0.9rem; flex-shrink: 0; line-height: 1.5; }
.lock-text { font-size: 0.75rem; color: #666; line-height: 1.4; }
.unlock-btn {
  width: 100%;
  background: var(--brown);
  color: var(--cream);
  border: none;
  border-radius: var(--radius-sm);
  padding: 9px 14px;
  font-family: var(--font-sans);
  font-size: 0.85rem;
  font-weight: 700;
  cursor: pointer;
  transition: background 0.15s, transform 0.12s;
  text-align: center;
}
.unlock-btn:hover { background: var(--brown-light); transform: translateY(-1px); }
.unlock-btn:active { transform: translateY(0); }

/* ── External provider teaser (locked) ───────────────── */
.card-teaser-list {
  display: flex;
  flex-direction: column;
  gap: 5px;
  padding: 8px 14px 4px;
}
.teaser-item { font-size: 0.79rem; color: var(--brown-light); line-height: 1.4; }

/* ── Unlocked external card details ──────────────────── */
.card-contact-revealed {
  padding: 10px 14px 2px;
  display: flex;
  flex-direction: column;
  gap: 5px;
}
.detail-item { font-size: 0.83rem; color: var(--brown-dark); font-weight: 500; line-height: 1.4; }
.detail-notes {
  font-size: 0.79rem;
  color: var(--gray);
  line-height: 1.55;
  margin-top: 6px;
  border-top: 1px solid var(--cream-dark);
  padding-top: 8px;
}

/* ── Buyer protection banner ─────────────────────────── */
.buyer-protection-banner {
  margin: 10px 14px 14px;
  background: var(--cream);
  border: 1px solid var(--cream-dark);
  border-radius: var(--radius-sm);
  padding: 10px 12px;
  font-size: 0.75rem;
  color: var(--brown);
  line-height: 1.55;
  font-weight: 500;
}

/* ── Status / spinner ─────────────────────────────────── */
.status-msg {
  text-align: center;
  color: var(--gray);
  font-size: 0.88rem;
  padding: 28px 0;
  line-height: 1.5;
}
.spinner {
  display: inline-block;
  width: 17px; height: 17px;
  border: 2.5px solid var(--cream-dark);
  border-top-color: var(--brown);
  border-radius: 50%;
  animation: spin 0.75s linear infinite;
  vertical-align: middle;
  margin-right: 8px;
}
@keyframes spin { to { transform: rotate(360deg); } }

/* ── FOOTER ─────────────────────────────────────────── */
.footer {
  background: var(--brown);
  padding: 22px 20px;
  text-align: center;
}
.footer p {
  font-size: 0.82rem;
  color: rgba(255,241,223,0.65);
  letter-spacing: 0.03em;
}
.footer a {
  color: rgba(255,241,223,0.85);
  text-decoration: none;
  font-weight: 600;
}
.footer a:hover { color: var(--cream); }